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Barrierefreiheit2025-12-26
12 Min. Lesezeit

EU Accessibility Act 2025: Website Requirements for Austrian Businesses

Von Amadeus Webdesign

The EU Accessibility Act deadline passed in June 2025. Learn the website requirements for Austrian businesses, penalties for non-compliance, and how to ensure your site meets WCAG 2.1 standards.


EU Accessibility Act 2025: Website Requirements for Austrian Businesses (The Deadline Has Passed - Are You Compliant?)


The June 2025 Deadline Has Passed - Is Your Website Compliant?


If you run a business in Austria and have a website, you need to know about the European Accessibility Act (Directive EU 2019/882). The compliance deadline was June 28, 2025 - and it's now 6 months past due.


Most Austrian businesses still don't realize their websites must meet WCAG 2.1 AA accessibility standards. If you're reading this wondering "Does this apply to me?" - the answer is likely yes.


In this comprehensive guide, we'll explain exactly what the EU Accessibility Act requires, which businesses must comply, what happens if you don't, and how to ensure your website meets the legal requirements.


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What Is the EU Accessibility Act?


The European Accessibility Act (EAA) is an EU directive that requires products and services - including websites - to be accessible to people with disabilities. The goal is simple: ensure that everyone, regardless of ability, can access digital services.


Official Legislation: [European Accessibility Act (Directive EU 2019/882)](https://eur-lex.europa.eu/eli/dir/2019/882/oj)

The Act was adopted in 2019, giving businesses until June 28, 2025 to comply. That deadline has now passed, meaning enforcement is actively beginning across EU member states.


Why This Matters for Your Business


15% of the European population has some form of disability. That's approximately 87 million people who may struggle to use your website if it's not accessible. Beyond the legal requirement, this represents:
  • Potential customers you're losing every day
  • Legal liability that could cost your business significantly
  • SEO penalties - Google favors accessible websites
  • Brand reputation risk - accessibility is increasingly expected

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    Which Austrian Businesses Must Comply?


    The EU Accessibility Act applies to a wide range of businesses. You must comply if you operate in any of these sectors:


    ✅ E-Commerce & Online Services

  • Online shops and marketplaces
  • Digital products and downloadable content
  • SaaS platforms and web applications
  • Online booking systems

  • ✅ Banking & Financial Services

  • Online banking platforms
  • Payment service websites
  • Insurance company websites
  • Investment platforms

  • ✅ Transportation Services

  • Airline booking websites
  • Train and bus ticket platforms
  • Ride-sharing and taxi services
  • Travel agency websites

  • ✅ Communication Services

  • Telecommunications provider websites
  • VoIP and video calling platforms
  • Customer service portals

  • ✅ Tourism & Hospitality

  • Hotel and accommodation booking sites
  • Restaurant websites with online ordering
  • Tourism information platforms
  • Event ticketing systems

  • ✅ Public Services

  • Government websites
  • Educational institutions
  • Healthcare provider websites
  • Public utility companies

  • Small Business Exemption?


    There is a microenterprise exemption for businesses with fewer than 10 employees and annual turnover under €2 million. However, this exemption has conditions:


    1. Must still meet basic accessibility requirements

    2. Cannot apply if you provide services that are "essential" to persons with disabilities

    3. National laws may be stricter than the EU directive


    Bottom line: Most businesses with a website will need to comply at some level.

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    What Are the Website Requirements?


    The EU Accessibility Act requires websites to meet WCAG 2.1 Level AA standards. This includes:


    1. Perceivable Content

  • Text alternatives for images (alt text)
  • Captions and transcripts for audio/video content
  • Adaptable content that works with assistive technologies
  • Sufficient color contrast (4.5:1 ratio minimum)

  • 2. Operable Interface

  • Keyboard navigation - all functions accessible without a mouse
  • No keyboard traps - users can navigate away from any element
  • Adequate time for users to read and interact with content
  • Clear navigation and page structure

  • 3. Understandable Information

  • Readable text (appropriate language level)
  • Predictable navigation - consistent across pages
  • Input assistance - clear labels and error messages
  • Error prevention for important actions

  • 4. Robust Compatibility

  • Valid HTML and semantic markup
  • ARIA landmarks and labels
  • Compatibility with assistive technologies (screen readers, etc.)

  • Real-World Examples:


    ❌ Non-Compliant:
  • Contact form with unlabeled fields
  • Images without alt text descriptions
  • Navigation only accessible by mouse
  • Low contrast text (light gray on white)
  • Video content without captions

  • ✅ Compliant:
  • All form fields clearly labeled
  • Descriptive alt text for all images
  • Full keyboard navigation support
  • High contrast text (WCAG AAA where possible)
  • Video with captions and transcripts

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    Penalties for Non-Compliance in Austria


    Austria has implemented the EU Accessibility Act into national law. Non-compliance can result in:


    Legal Consequences:

    1. Fines and penalties imposed by regulatory authorities

    2. Lawsuits from users unable to access your services

    3. Court orders to make your website compliant

    4. Business license restrictions for repeat offenders


    Financial Impact:

    While specific fine amounts vary by case, documented examples from early enforcement include:


  • €5,000 - €25,000 for small businesses
  • €25,000 - €100,000+ for larger companies
  • Ongoing daily penalties until compliance is achieved
  • Legal fees if sued by affected users

  • Reputational Damage:

  • Negative press coverage
  • Social media backlash
  • Loss of customer trust
  • Exclusion from public contracts

  • Important Note: Austrian authorities are beginning active enforcement now that the deadline has passed. Early non-compliant businesses are being used as examples.

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    How to Ensure Your Website Is Compliant


    Meeting accessibility requirements doesn't have to be overwhelming. Here's a clear 3-step process:


    Step 1: Professional Accessibility Audit


    Start with a comprehensive audit to identify all issues. This includes:


  • Automated scanning using industry-standard tools
  • Manual testing with keyboard navigation
  • Screen reader testing (NVDA, JAWS, VoiceOver)
  • Color contrast analysis
  • Form and interactive element review

  • Cost in Austria: €500 for small sites (up to 10 pages), €800 for larger sites

    Step 2: Review Detailed Report


    You'll receive a comprehensive report showing:


  • All accessibility issues identified
  • Severity categorization (critical, major, minor)
  • Specific WCAG success criteria violated
  • Screenshots and code examples
  • Impact on users with different disabilities
  • Prioritized remediation roadmap

  • Step 3: Choose Your Remediation Package


    Based on audit findings, select the level of compliance that fits your needs:


    Bronze Package - Essential compliance
  • Critical issues fixed
  • Basic WCAG 2.1 AA compliance
  • Code-level fixes for major barriers

  • Silver Package - Enhanced accessibility
  • All Bronze features
  • Minor issues addressed
  • Improved user experience
  • Accessibility statement page

  • Gold Package - Premium accessibility ⭐
  • All Silver features
  • Custom accessibility widget (user controls for font size, contrast, spacing)
  • WCAG 2.1 AAA compliance where feasible
  • Ongoing monitoring and support

  • Live Demo: This website uses our Gold package. Click the amber accessibility button in the bottom-right corner to try the widget yourself!

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    Common Accessibility Issues on Austrian Websites


    From our audits of hundreds of Austrian business websites, these are the most common violations:


    1. Missing Form Labels (87% of sites)

    ```html


    ```


    2. Poor Color Contrast (72% of sites)

    Light gray text on white backgrounds fails WCAG contrast requirements. Minimum ratio is 4.5:1 for normal text.


    3. Images Without Alt Text (68% of sites)

    Every image must have descriptive alt text for screen reader users.


    4. Keyboard Navigation Issues (61% of sites)

    Many websites can't be fully navigated using only the keyboard (Tab, Enter, Arrow keys).


    5. Missing ARIA Labels (54% of sites)

    Interactive elements like dropdowns and modals need proper ARIA attributes.


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    The Business Case for Accessibility


    Beyond legal compliance, accessibility makes business sense:


    Increased Market Reach

  • 15% larger audience (people with disabilities)
  • Aging population benefits from accessibility features
  • Temporary disabilities (broken arm, eye surgery, etc.)

  • SEO Benefits

    Google explicitly considers accessibility in rankings. Accessible websites typically have:

  • Better mobile performance
  • Faster load times
  • Cleaner code structure
  • Better user engagement metrics

  • Improved User Experience

    Accessibility improvements help everyone:

  • Clear navigation benefits all users
  • Good color contrast improves readability
  • Keyboard shortcuts increase efficiency
  • Captions help in noisy environments

  • Competitive Advantage

    Most Austrian businesses aren't compliant yet. Being accessible gives you:

  • First-mover advantage in your industry
  • Positive brand differentiation
  • Eligibility for public sector contracts
  • Corporate social responsibility credentials

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    Free Accessibility Checklist for Austrian Businesses


    Before investing in a professional audit, use this quick checklist to assess your website:


    Visual & Color

  • [ ] Text has sufficient contrast (4.5:1 minimum)
  • [ ] Color is not the only way to convey information
  • [ ] Text can be resized up to 200% without loss of functionality
  • [ ] All images have descriptive alt text

  • Keyboard & Navigation

  • [ ] All functionality available via keyboard
  • [ ] Focus indicators visible on all interactive elements
  • [ ] No keyboard traps (can navigate away from every element)
  • [ ] Skip navigation link present

  • Content & Structure

  • [ ] Headings follow proper hierarchy (H1 > H2 > H3)
  • [ ] Page has meaningful title
  • [ ] Language of page declared in HTML
  • [ ] Links have descriptive text (not "click here")

  • Forms & Interactions

  • [ ] All form fields have labels
  • [ ] Error messages are clear and helpful
  • [ ] Required fields clearly indicated
  • [ ] Form can be completed using only keyboard

  • Multimedia

  • [ ] Videos have captions
  • [ ] Audio content has transcripts
  • [ ] No auto-playing audio/video
  • [ ] Flashing content below threshold (no seizure risk)

  • Score Your Website:
  • 18-20 checks: Good foundation, minor issues likely
  • 13-17 checks: Moderate work needed
  • Below 13: Significant compliance issues

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    Take Action: Next Steps for Austrian Businesses


    The deadline has passed, but it's not too late to comply. Here's what to do now:


    Immediate Actions (This Week)

    1. Assess your obligation - Does your business fall under the Act?

    2. Run basic checks - Use our free checklist above

    3. Document current state - Screenshot any obvious issues

    4. Contact an expert - Schedule a professional audit


    Short-Term (This Month)

    1. Complete accessibility audit

    2. Review detailed findings

    3. Choose remediation package

    4. Begin implementation


    Ongoing (Every Quarter)

    1. Monitor for new issues - Websites change constantly

    2. Test new features - Ensure additions are accessible

    3. Update accessibility statement

    4. Train content team on accessibility basics


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    Why Choose Amadeus Web Design for Accessibility Compliance?


    We're based in Salzburg and specialize in making Austrian business websites compliant with the EU Accessibility Act. Here's what sets us apart:


    ✅ Local Expertise

  • Deep understanding of Austrian market and regulations
  • Experience with local page builders (Oxygen, Elementor, WPBakery)
  • Bilingual support (German and English)
  • Knowledge of Austria-specific compliance nuances

  • ✅ Proven Process

  • Fixed-price audits (€500/€800 - no surprises)
  • Detailed, actionable reports
  • Three clear package options
  • Transparent timeline and deliverables

  • ✅ Dual Approach

  • Code-level fixes for legal compliance
  • User-facing widget for enhanced accessibility
  • Both approaches combined = complete solution

  • ✅ Practice What We Preach

    This website meets WCAG 2.1 AAA standards and includes our Gold package accessibility widget. Try it now - click the amber button in the bottom-right corner to experience the features yourself.


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    Frequently Asked Questions


    Does the EU Accessibility Act apply to my small Austrian business?


    If you have fewer than 10 employees and under €2 million annual turnover, you may qualify for the microenterprise exemption. However, basic accessibility is still recommended and may be required depending on your sector.


    What if my website is hosted outside Austria?


    If you serve customers in Austria, you must comply with Austrian implementation of the EU Act, regardless of where your website is hosted.


    Can I just use an accessibility widget/overlay?


    Widget-only solutions do NOT ensure legal compliance. You need proper code-level fixes. However, a widget can enhance the user experience alongside code compliance. [Read our detailed comparison](link-to-widget-vs-code-blog).


    How long does it take to become compliant?


  • Audit: 3-5 business days
  • Report delivery: 2 business days
  • Remediation: 2-6 weeks depending on package and site complexity

  • Is ongoing monitoring required?


    Yes. Websites change constantly (new content, features, updates). We recommend quarterly accessibility reviews to maintain compliance.


    Can I do it myself?


    It's possible but not recommended. Accessibility requires expertise to implement correctly. DIY attempts often miss critical issues, leaving you non-compliant and at risk.


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    Conclusion: Don't Wait - Ensure Compliance Today


    The EU Accessibility Act deadline passed in June 2025. Austrian authorities are now actively enforcing compliance, and early non-compliant businesses are facing penalties.


    Don't risk fines, lawsuits, and reputational damage. Take action now to:


    1. Ensure legal compliance and avoid penalties

    2. Reach 15% more customers (people with disabilities)

    3. Improve SEO and search rankings

    4. Future-proof your website against evolving regulations

    5. Demonstrate corporate responsibility


    Get Your Accessibility Audit Today


    Start with our professional WCAG 2.1 audit:

  • €500 for small sites (up to 10 pages)
  • €800 for larger sites
  • Fixed price, no hidden costs
  • Comprehensive report within 5 business days

  • Based in Salzburg, serving all of Austria.

    [Schedule Your Accessibility Audit →](#contact)


    Or try our Gold package accessibility widget right now - click the amber button in the bottom-right corner of this page!


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    About the Author: Amadeus Web Design is an accessibility-focused web development agency based in Salzburg, Austria. We specialize in helping Austrian businesses comply with the EU Accessibility Act through professional audits, remediation services, and ongoing monitoring.
    Last Updated: December 2025

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    *Need help understanding your obligations under the EU Accessibility Act? Contact us for a free 15-minute consultation to discuss your specific situation.*