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Industries2025-12-08
10 min read

Web Design for Therapists: What Your Practice Website Needs

By Amadeus Webdesign
Updated on 2025-12-25

Website for physiotherapy, psychotherapy and medical practices: Special requirements, GDPR compliance and building trust.


Website for Therapists: Building Trust Digitally


As a therapist, doctor, or healthcare provider, you have special requirements for your website.


Why?

Your patients don't just trust you with their time - but with their health. This trust often begins on your website.


In this article, I'll show you what makes a professional therapy website.


Why Therapists Need a Professional Website


The Reality 2025


80% of patients search online:
  • "Physiotherapy Salzburg"
  • "Psychotherapist near me"
  • "Occupational therapy for children"

  • Your website is:
  • Often the first contact
  • Your digital business card
  • Trust basis for initial contact
  • 24/7 information source

  • Without a website:

    You lose patients to colleagues with an online presence.


    What Patients Expect


    Before the first appointment, they want to:

    1. Know who you are (photo, background)

    2. Understand how you work (methods)

    3. See where you are (address, directions)

    4. Easily get in touch (phone, form)

    5. Build trust (qualifications, experience)


    Your website answers these questions - or patients go to the competition.

    Special Requirements for Healthcare Websites


    1. Trustworthiness Comes First


    In healthcare, trust is everything.
    What builds trust:
    Transparency:
  • Real photos of you and the practice
  • Detailed background
  • Qualifications and certificates
  • Team introduction (if applicable)

  • Professionalism:
  • Serious design (no colorful gimmicks)
  • Error-free texts
  • Current information
  • Clear structure

  • Authenticity:
  • Personal language
  • Your philosophy
  • What drives you
  • How you work

  • Evidence:
  • Chamber membership
  • Further education
  • Specializations
  • Years of experience

  • 2. Patient Communication


    Important:

    Speak your patients' language, not technical jargon.


    Instead of:

    "Manual therapeutic techniques for mobilization of articular dysfunctions"


    Better:

    "Gentle hand techniques that release joint blockages and improve your mobility"


    Basic rule:

    Explain what you do and how it helps - understandably.


    3. Privacy and Confidentiality


    Patients entrust you with sensitive data.
    Your website must show:
  • We take privacy seriously
  • Your data is safe
  • We comply with GDPR

  • How:
  • SSL certificate (https://)
  • Clear privacy policy
  • GDPR-compliant forms
  • Note on medical confidentiality

  • More about [GDPR-compliant websites](/de/dsgvo-konforme-webseiten).


    4. Accessibility


    Your patients have different needs.
    Technical accessibility:
  • Sufficiently large font
  • Good contrast
  • Simple navigation
  • Screen reader compatible
  • Keyboard navigation possible

  • Communicative accessibility:
  • Simple language
  • Clear structure
  • Visual support
  • Multilingualism (if needed)

  • 5. Mobile-First


    60-70% of your patients use smartphones.
    Mobile-important:
  • Phone number immediately clickable
  • Address linked for Google Maps
  • Forms easy to fill out
  • Fast loading time

  • What Belongs on a Therapist Website?


    Must-Have Pages


    1. Homepage


    Task:

    Convey first impression, build trust.


    Elements:
  • Greeting with your core message
  • Your photo
  • Main services (overview)
  • Contact button prominent
  • Opening hours visible

  • Example structure:

    ```

    "Welcome to Müller Physiotherapy

    For 15 years we've been helping people in Salzburg

    stay pain-free and mobile."


    [Photo of you with patient]


    → Schedule appointment

    ```


    2. About Me / About Us


    What the patient wants to know:
  • Who are you?
  • Why do you do this?
  • What is your philosophy?
  • What qualifications do you have?

  • Content:
  • Detailed background
  • Education and further training
  • Professional experience
  • Personal motivation
  • Photo (professional, authentic)
  • Team introduction (if applicable)

  • Tip:

    Be personal. Patients want to know the person.


    3. Services


    Most important page for SEO and information.
    For each main service:
  • What is this? (explained understandably)
  • Who is this suitable for?
  • How does a treatment work?
  • What can patients expect?
  • Duration and possibly costs

  • Example physiotherapy:
  • Manual therapy
  • Physiotherapy
  • Sports physiotherapy
  • Massage
  • Electrotherapy

  • SEO tip:

    Each main service on its own subpage = better Google rankings.


    4. For Patients / FAQ


    Answer common questions:
    Organizationally:
  • Do I need a referral?
  • What should I bring?
  • How does the first appointment work?
  • What does treatment cost?
  • Does insurance cover the costs?

  • Content-wise:
  • How long does treatment last?
  • How many sessions do I need?
  • What can I do myself?

  • Advantage:

    Fewer calls with standard questions, more time for patients.


    5. Contact & Directions


    What patients need:
    Contact details:
  • Phone number (large and clickable)
  • Email address
  • Contact form

  • Address:
  • Complete address
  • Embedded Google Maps
  • Public transportation
  • Parking

  • Opening hours:
  • Clearly displayed
  • Special notes (vacation, holidays)

  • Appointment scheduling:
  • How can appointments be made?
  • Phone/email/online booking?
  • Phone hours

  • 6. Imprint & Privacy


    Legally required in Austria.
    Imprint must contain:
  • Name and title
  • Practice address
  • Contact details
  • Chamber membership
  • Professional designation
  • Supervisory authority

  • Privacy policy:
  • GDPR-compliant
  • Explains data processing
  • Patient rights
  • Cookie use (if applicable)

  • Nice-to-Have Pages


    Blog / Guide


    Advantages:
  • Shows expertise
  • Helps patients
  • Brings SEO traffic
  • Builds trust

  • Topic ideas:
  • "5 exercises for back pain"
  • "What to do with acute lumbago?"
  • "How to find the right therapist?"
  • "Prevention: How to stay mobile"

  • Important:

    No remote medical diagnosis! Articles are general information.


    Practice Gallery


    Show your rooms:
  • Waiting area
  • Treatment rooms
  • Equipment
  • Atmosphere

  • Advantage:

    Takes away patients' fear of the unknown.


    Specializations


    If you're specialized:

  • Sports physiotherapy
  • Pediatric occupational therapy
  • Trauma therapy
  • Specific methods

  • Own page = SEO opportunity

    Team


    If you have multiple therapists:

  • Each with photo
  • Qualifications
  • Specializations
  • Short personal note

  • Functions for Therapist Websites


    1. Online Appointment Booking


    Advantage for patients:
  • Book appointments outside opening hours
  • See availability immediately
  • No phone queues

  • Advantage for you:
  • Fewer phone calls
  • Automatic calendar management
  • Reminders automatic
  • Fewer no-shows

  • Systems:
  • Doctolib
  • Jameda
  • Calendly
  • Custom integration

  • Costs:

    €300-1,500 setup + €20-50/month


    Important:

    GDPR-compliant! Only EU providers or self-hosted.


    2. Contact Form


    Must-have, but done right:
    GDPR-compliant:
  • SSL-encrypted
  • Privacy checkbox
  • Purpose binding clear
  • Data only in EU

  • Fields:
  • Name
  • Email
  • Phone (optional)
  • Request
  • Appointment wish (optional)

  • Important:

    Form should be fillable in 60 seconds.


    3. Emergency Button


    Visible notice:

    "For acute emergencies, please call 144"


    Why:
  • Legal protection
  • Patient safety
  • Clear expectations

  • 4. Download Area


    Useful documents:
  • Medical history form to fill out
  • Information brochures
  • Exercise instructions
  • Patient information

  • Advantage:

    Saves time at first appointment.


    GDPR and Legal Specifics


    What You Must Consider


    1. Medical Confidentiality Digitally


    Your website may NEVER:
  • Show patient data (without consent)
  • Detail treatment cases
  • Photos of patients without written consent
  • Collect health data without legal basis

  • 2. Testimonials and Reviews


    Important:

    Obtain written consent!


    Better:

    Link to Google/Jameda reviews (public).


    Legally safer:

    Anonymized reviews ("Patient M., 45")


    3. Online Forms


    GDPR requirement:
  • SSL encryption
  • Privacy information
  • Storage consent
  • Purpose binding clear
  • Observe deletion periods

  • Health data:

    Special protection category! Extra careful.


    Tip:

    Only ask what you really need.


    4. Cookies and Tracking


    If you use analytics:
  • Cookie banner needed
  • Opt-in for non-essential cookies
  • IP anonymization
  • DPA with Google (if Google Analytics)

  • Alternative:

    Matomo (self-hosted) = more GDPR-friendly


    Legal Mandatory Information


    Imprint:
  • Full name with title (Dr., Mag., etc.)
  • Practice address
  • Contact details
  • Chamber membership (ÖÄK, WKO, etc.)
  • Supervisory authority
  • Professional regulations

  • Privacy policy:
  • Responsible party
  • Data processing
  • Legal basis
  • Patient rights
  • Contact data protection officer (if required)

  • Design Tips for Therapists


    Color Psychology


    Calming colors:
  • Blue: Trust, professionalism
  • Green: Health, nature, healing
  • White: Purity, clarity

  • Avoid:
  • Aggressive red
  • Too colorful combinations
  • Busy patterns

  • Images


    Authentic instead of stock:
  • Real photos of your practice
  • Your photo (professional)
  • Treatment rooms
  • Equipment

  • If stock photos:
  • Natural looking
  • Diverse people
  • Not too staged

  • Font


    Readability is king:
  • At least 16px font size
  • Good contrast
  • Simple, clear font
  • Enough line spacing

  • Layout


    Clear structure:
  • Most important first
  • Lots of white space
  • Not overcrowded
  • Logical navigation

  • Practical Example: Therapie Knam Website


    As a reference for successful therapist websites, Therapie Knam from my portfolio serves.


    What works well:
  • Clear introduction of therapist
  • Services explained understandably
  • Personal approach visible
  • Easy contact
  • Professional but accessible

  • Elements:
  • Authentic photos
  • Clear structure
  • Mobile-optimized
  • GDPR-compliant

  • Result:

    Regular patient inquiries through the website.


    See more examples at [Web Design for Freelancers](/de/webdesign-freiberufler-kreative).


    Checklist: Your Therapist Website


    Content:
  • [ ] Personal introduction with photo
  • [ ] All services described understandably
  • [ ] Qualifications and background
  • [ ] FAQ page
  • [ ] Contact details prominent
  • [ ] Opening hours visible
  • [ ] Directions

  • Technical:
  • [ ] SSL certificate (https)
  • [ ] Mobile-optimized
  • [ ] Fast loading time
  • [ ] Accessible
  • [ ] GDPR-compliant

  • Legal:
  • [ ] Complete imprint
  • [ ] Privacy policy
  • [ ] Cookie banner (if necessary)
  • [ ] Chamber membership stated
  • [ ] No patient data without consent

  • Trust:
  • [ ] Real photos (no stock images)
  • [ ] Transparent information
  • [ ] Clear communication
  • [ ] Professional design
  • [ ] Current content

  • SEO:
  • [ ] Google My Business entry
  • [ ] Local keywords ("Physiotherapy Salzburg")
  • [ ] Meta titles and descriptions
  • [ ] Structured data (if possible)

  • Costs for Therapist Website


    Basic Website: €1,500-2,500


    What's included:
  • 4-6 pages
  • Responsive design
  • Contact form
  • Basic SEO
  • GDPR-compliant

  • For:
  • Solo practice
  • Simple structure
  • Standard functions

  • Extended Website: €2,500-4,000


    Additionally:
  • Online appointment booking
  • Blog integration
  • Team pages
  • Extended SEO

  • For:
  • Group practice
  • Multiple therapists
  • Content marketing

  • Premium Website: €4,000-6,000+


    Additionally:
  • Multilingualism
  • Patient login area
  • Specialized functions
  • Comprehensive SEO

  • Ongoing costs:
  • Hosting: €15-30/month
  • Maintenance: €80-150/month
  • Online appointment booking: €20-50/month

  • Avoid Common Mistakes


    Mistake 1: Too Medical


    Problem:

    Technical terms without explanation.


    Solution:

    Explain everything so a 12-year-old understands it.


    Mistake 2: No Clear Specialization


    Problem:

    "We do everything for everyone."


    Solution:

    Show your strengths and focus areas.


    Mistake 3: Hidden Contact Details


    Problem:

    Phone number only in imprint.


    Solution:

    Header of every page + contact button.


    Mistake 4: Stock Photo Parade


    Problem:

    Only purchased photos, no real ones.


    Solution:

    At least your photo and practice photos real.


    Mistake 5: Ignoring GDPR


    Problem:

    Privacy treated as secondary.


    Solution:

    Think GDPR compliance from the start.


    How I Support Therapists


    As a web designer with experience in healthcare, I know what matters.


    Specifically for Therapists


    I understand:
  • GDPR requirements
  • Confidentiality
  • Trust building
  • Patient communication

  • Included:
  • GDPR-compliant setup
  • Accessible design
  • Local SEO (Google My Business)
  • Training for self-maintenance
  • Legally secure templates (imprint, privacy)

  • Price from €1,800:
  • 4-6 pages
  • Responsive design
  • Contact form (GDPR-compliant)
  • Google My Business setup
  • 2 months support

  • Optional:
  • Online appointment booking: +€800
  • Blog system: +€400
  • Multilingualism: +€600

  • Free initial consultation:

    Together we discuss your needs.


    Contact:

    📧 info@amadeuswebdesign.com

    📱 +43 650 7964955


    ---


    *Written for therapists, doctors and healthcare providers in Salzburg and Austria | December 2025*


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